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No, you can't use Tesla Superchargers with an Ioniq. Tesla's Supercharger network is designed specifically for Tesla vehicles. You'd need to use other charging networks compatible with the Ioniq, like Electrify America or EVgo.

A trickle charger could definitely help maintain the battery’s charge when the car isn’t in use.

Have you checked if there are any lights or accessories that might be staying on when the car is off?

Have she checked if the car's connectivity settings are enabled? The settings can act funny sometimes, so she can toggle betweeen on and off.

Thanks for sharing your experience! Quick question: did you notice any difference in how the car runs after topping up the coolant?

I agree, it makes sense that a sensor could cause those issues. Thanks for sharing your experience, it’s helpful to know that it could be something less drastic than a full system replacement.